We've had a lot of great feedback over the years. Here are just a few examples of what our clients have to say about us.

Published testimonials

  • Thanks to you and all the Polaron team over the past 3-4 yrs, here in Australia and in Poland for getting all this over the line for me. . .

    Amazing efforts & detective work under some extremely difficult conditions and circumstances, especially as I had very little paperwork to start with. . .

    I appreciate you all !!!

    Sincerest thanks and best wishes. . .

    Jan K

  • Marta, as a client of Polaron, I extend to you my deepest thanks for your lateral thinking, ‘taking a shot’, thoughtful patience and ongoing determination in resolving my case. Each new insight provides a reinvigoration in my application, to which you are a significant contributor.


  • Polaron did a wonderful job! We appreciate the fast turnaround time too. Great working with you on these resources.

    Danyel Walker
    BreastScreen Victoria

  • Thank you Polaron for facilitating your interpreting services in the Akha language. Our Member Support Officer was satisfied with the interpreter, who was fantastic and very good in a protection hearing, particularly given the difficult nature of the job.

    Administrative Appeals Tribunal - Migration & Refugee Division

  • Polaron took on our project with such great enthusiasm and really understood what we wanted to achieve. It was really easy to have confidence that the end product would be just right and it was.

    Owen Pietsch
    Access Health and Community

  • I wanted to let you know that my son, Alistair, and I are now officially Poles!!!

    We went to the Polish Consulate yesterday for the ceremony. It was a very informal affair. Due to the coronavirus, and their function room currently being renovated, the ceremony ended up taking place in a board room, with only the Consul General (Monika Kończyk), my dad, my partner Leyda, Alistair and myself being present. I think it made for a much more personal experience.

    I would like to thank you and your team for making this happen. It means the world to me. I only wish that my mum was still alive so that she could have seen this happen. I know for sure that she would’ve been so proud.

    Sydney, Australia

  • Polaron provided a very professional and very speedy response to help meet our very tight timeline. Our project involved multiple resources being translated to a high level (two NAATI-certified translators) into multiple languages. Polaron responded in a friendly and efficient manner and also adapted to our changing budgetary needs. I would have no hesitation in recommending them.

    Danielle Weber
    Health Navigation Volunteer Manager at NSW Refugee Health Service

  • To be honest, I feel upskilled after watching the DTP introductory webinar thoughtfully designed by Polaron. I have often heard the term “DTP-ed’ file, but now I have a clear idea of what it is, how it is crafted and what the main technical aspects involved in this process are. To my knowledge, Polaron is the only agency delivering professional developmental webinars at no cost to us professionals. Good on you, team!

    Mez Ponnusamy
    Tamil translator

  • Thank you to you, your team, and everyone who played a part in making this happen. I am very grateful and appreciative of all your work.


  • Polaron have been a highly professional and supportive organisation to engage with. They were insightful, provided expert advice and guided us through the process with ease. We are so happy with the high quality resource that they have produced for our organisation, allowing us to be able to meet the needs of our diverse community

    Bonnie Lee
    Manager of Schools and Community at Family Planning Victoria

  • I would like to say thanks to you and the team, here and Poland that assisted in obtaining my Polish citizenship. It is a real dream come true that together we were able to find out more information on my Grandfathers lost family, and now carry on our roots down to my children.

    Amy N

  • Sincere thanks for all  your hard work and dedication. I’m off to Europe in September and ended up getting the university place I told Eva about. Doing a PhD in Europe has literally been a dream of mine. I know Mediterranean archaeology is quite an obscure subject but I am so incredibly passionate about it and there is no way I could do it in Australia. Firstly, because of lack of suitable courses but secondly because of the thousands and thousands of dollars I am saving by studying in Sweden. I was a bit worried about the language barrier but it turns out that I can study in English after all, with Italian, French and Latin coming in really handy, too. Anyway, now that I am a Polish citizen, my siblings will proceed too. Thank you for everything!


  • Can I be honest? Even though our applications were guaranteed with Polaron, I had my doubts if we ever see our Polish passports. Not because of your work and commitment but more because of the fact that we were at the mercy of the Polish government. So I must congratulate you and your team on delivering what you promised. This kind of old-fashioned service is so rare in today’s world. We out our trust in you and you have exceeded our expectations every step of the way. Enjoy the chocolates!

    New York

  • Hi team, now that my passport has been issued, I thought I’d send a few words of thanks to everybody who has worked so tirelessly on our citizenship applications. I know that we had a few challenges with the dates and names, and I must admit we were a bit worried along the way but the expertise, energy and tenacity of everyone really who has worked on the case kept our hope alive. This Polish passport of mine is so much more than just a passport,  you know. It means that my siblings and I were able to reconnect with our grandparents – people we have never actually met. I am so incredibly proud of being Polish, and so is Teresa and Justin. Thank you again. We will keep you in our thoughts.


  • I am writing to let you know that my passport has arrived yesterday, just in time for my departure next week. I do not have words to express my gratitude for your advice and support. I simply could not imagine getting my Polish citizenship myself. Your services are invaluable and I will recommend you to everybody I will ever meet with Polish heritage.

    Los Angeles

  • Thank you very much for everything! feels great to be officially Polish! The path to getting the passport seems straightforward now that I have these documents.

    New South Wales

  • Amazing!!

    You guys are the best! Thanks so much!


  • On behalf of the SA Jewish Board of Deputies I would like to thank you so much for assisting us with the translation of a letter from English into Polish. We really appreciate it.

    South African Jewish Board of Deputies

  • Polaron proved to be invaluable, offering a comprehensive and personable service that quickly assured me I was in capable hands.


  • The translation I ordered was turned around very promptly and was of great quality, as verified by the community women I have been working with. I can’t tell you how relieved I was and how much I appreciated her attention to detail. Such amazing customer service.

    Women's Health West

  • Polaron has provided an exceptional service from start to finish and beyond! Under the leadership of Eva Hussain, Polaron epitomises professionalism and efficiency, and applies the utmost attention to detail.

    Zborowski family
    New York & Sydney

  • I wanted to thank you again on behalf of my family for your exceptional work on obtaining our Polish citizenships and offer our testimonials/recommendations for Polaron in both Australia and your new office in New York. We have nothing but praise for the professionalism, efficiency and attention to detail of Polaron’s staff.   Many thanks

    Sarah D
    New York

  • I would just like to express my gratitude to everyone at Polaron for their constant contact throughout this process, and for exceptional effort in pulling all this together for me and my family.


  • I would like to take this opportunity to express how pleased I am with the quality of work Polaron have achieved. I certainly hope to be using your service again in the future. Thank you for the prompt and professional work.


  • I was going to email you as I have recently applied for my passport. The process was very easy, much easier than I expected actually. The glossary you provided me with was a BIG help as I knew exactly what to expect. I should receive it some time in May. This service you provide is wonderful as I would have found it extremely difficult and very time consuming to do on my own. As an oil painter my polish citizenship and passport is going to make things available to me that this country cannot provide so this will make a huge difference for my future. Anyway I’ll let you know when those documents arrive.

    Thanks again


  • I’d like to say a huge thank you to everyone at Polaron for helping me obtain my Polish Citizenship! I’ve just applied for my Polish Passport at the Consulate of Poland and am now eagerly awaiting it in the post.

    I started my case a few years ago with much hope, but also doubt. The reason being, that my Grandparents arrived in Australia just after WWII with nothing but a few suitcases. In their rush to leave Europe, they brought very little documents, so the team at Polaron had to do extensive research to obtain any historic information.

    But, Polaron never gave up! They searched high and low, and embassies all over Europe. And slowly, the pieces started coming together. The history they discovered throughout their search was just incredible – they even discovered details about my Grandpa that no-one else in my entire family knew.

    Obtaining my Polish Citizenship and a Polish Passport has been a dream of mine for many years, and now, I can proudly say ‘I am a Polish Citizen with a passport on the way!’. This not only makes me proud, but will be life-changing if I ever want to work in Europe. Can’t thank you all enough!

    Simone T

  • Super awesome news!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is HUGE for me! Thank you thank you thank you! Polaron has changed my life ; )


  • YES, it is the first time I have heard of my great-grand parents’ names…It is all very exciting 🙂  A BIG Thank You to both yourself and colleague for giving me this information 🙂


  • Hooray!!! Fantastic news!!! Thank you for you and your team’s hard work.


  • I just wanted to take this moment to thank you for the opportunity to be a part of the Polaron forum earlier in the year and the fantastic service you have provided during my time here.


  • I just wanted to let you know that I picked up my Polish passport today from the consulate here in Los Angeles. It’s very exciting to finally have it after nearly 3 years of hard work, and we could not have done it without you all. Thank you for your tireless effort, and if you need someone for future customers to talk with regarding the experience feel free to provide my contact information. Thank you again!


  • On behalf of myself and my family, particularly my Mother, I would like to thank you so much for translating these documents for us. Your kind efforts on our behalf will allow us to submit these papers to the Polish government for my Mother. The work that you and others do in translating these documents for Holocaust survivors is unbelievable. My Mother cannot get over the fact that there is an organization and people such as you ( and Robert) who voluntarily work to help Holocaust survivors. For these survivors,  who at one dark time in their lives felt abandoned by the world, to know now about the kindness of people like you and other volunteers, means so much to them. Thank you for the work that you do to help them. Know how much it is much appreciated.

    New York

  • Thank you once again for running the two workshops on Saturday at Girls Rock! The initial feedback we have received from participants is really positive, and we’re looking forward to seeing this is more formal terms but also getting feedback on what else we could include. Your involvement on the day helped to rejuvenate this event for Girl Guides Victoria, so we truly appreciate your efforts and time! I look forward to continuing to work with you. Thank you again!

    Girl Guides Victoria

  • I’m writing to tell you my good news… Yesterday I got my Polish passport! Thanks so much for your invaluable help over the years in what turned out to be such a difficult process.

    New York

  • I’m writing to say thank you for your caring assistance in retrieving my Polish citizenship. At long last I’ve picked up my Polish passport from the consulate in Tel Aviv, and this whole process has come to a good completion. Yes, Eva – I definitely celebrated accordingly! Wishing you the best in all your endeavours.

    Tel Aviv

  • Thank you so much for all your hard work and support throughout the confirmation of citizenship process. Natalie went back to London last week with her brand new Polish passport. She just emailed me to say that for the first time ever she went through the EU citizens queue. She asked me to let you know that it was a fantastic feeling and she smiled all the way on her bus trip from the airport. Despite the bureaucratic challenges with the confirmation of citizenship, with her Polish passport, Natalie has been able to get her old job back. She is just so happy!


  • Just wanted to let you know my confirmation of citizenship has come through, and to thank you for your invaluable help. I am very excited about living in Europe and plan to make a move as soon as I’ve received my passport. Thanks again!


  • From the outset I found the team at Polaron courteous, receptive and communicative. There was a successful outcome to a seemingly difficult application. Thank you, you have made a positive difference in our lives.


  • THANK YOU!!!!!!!!!!!!!!!!!!!! Amazing!!! So so happy. Oh my God! Finally!!! I can work and live now!!! Thank you again. My dad will send you the address of where I’d like my confirmation of citizenship posted. Thanks again!!!


  • Our relationship with Polaron began through a detailed internet search. I read a number of forums,recommendations as well as government documents. From my research I determined that many had attempted (and often spent years) to get their Polish citizenship by themselves which led to giving up or seeking services like Polaron. My family decided it was best not to waste time as one never knows when legislation will change. Polaron is the perfect partnership for gaining citizenship as they are a legal service that deals regularly with Polish bureaucracy and know it far better than I would ever want to. They were very friendly, understood our situation and went through the application professionally and systematically. My grandfather was born in Poland and although he lost many of his documents during the war and had 3 different birth dates, Polaron was able to work their way through this. My mother was brilliant, too, despite her hatred for computers and Polaron being in another state. It all worked without a hitch. The employees were lovely to deal with and were referred to by my mother in such a positive light you would think they were old friends rather than people she had never met personally. Although it took us a number of years to get our Polish citizenship my family are fully aware that this would have been nearly impossible with our little knowledge of the Polish language and the Polish legal and administration systems. Our cousins attempted this years before us and eventually informed us it was impossible. Having my Polish passport has been helpful for my backpacking across Europe as well as my parents’ travels. Less waiting in lines, less questioning from customs and easier movement around Europe have all made this a worth while investment. I am also planning to work in Germany for a year and my Polish citizenship is what is making that possible. My family recommend that anyone looking to gain citizenship use Polaron: it is simply not worth the time, cost and stress to attempt yourself.


  • I hope this email finds you well and in great health. We did a lot of work together a number of years ago when you did a great service and we worked on my family getting Polish passports for all four of us. We are now all living in Europe! You were wonderful with all your help and the success of the family passports. I am writing to you because I have a very close friend who is seeking to get her Polish passport. She is living in the UK, but she is from Canada. I have told her to go to you as your company is the best to achieve this. She needs this passport desperately, and I am just writing to you to introduce her to you, and let you know I sent her to you.


  • Today I finally received the Polish passport for my child. It’s really a different day in my life… I just wanted to say that you are the most positive and helpful people I’ve ever contacted. Getting out of Syria was so stressful and I just cannot tell you how grateful that I am that you’ve stepped in to get us across the border to Lebanon. We were hearing bombs going off as we were getting our documents checked by the border guards. Thank you so much… Warm regards to you and the Polaron team from our new home. We have settled well in Poland, my son is now going to primary school and learning Polish. As for me, I am currently looking for a job and things are looking up. Hania and Szymon have been ever so helpful and I just don’t know what I would do without their help. Bless you all.


  • Yes, I got my passport!! I actually just applied for it this July and received it last month in October. I’ve been back living in Canada for the last 2 years. I felt like there were things that I needed to tie up here but I hope to get to Europe next summer and possibly travel through Poland. It’s fantastic to have the option to move there and it will make it much easier to travel. Sometimes it’s still hard to believe that your agency managed to get me citizenship – I like to look at my new passport and admire it!! And there was so much information we found out about my dad that we didn’t know before. The army documents I recovered in London were really quite amazing to read and had so much information on what he was like and where he was stationed. And an interesting thing we found out is that my great-grandmother’s name was Zuzanna. The interesting thing about that is that my parents were supposed to name me Julie but my older sister begged and begged them to name me Susie. So there’s a bit of a strange correlation there!


  • Thank you so much for such a fast response! You are awesome! You are right on track and have the right person! Yes, my grandfather was married twice and his first child (my aunt) was born to his first wife in Poland. His first wife died in Poland. He was a tailor, you are correct. I must say that I contacted a couple of companies for this service as I needed the quickest way possible but your service has so far been way more superior to the rest! And we are excited to go forward with your company. We would like to get started urgently. This would really change our lives!

    Cape Town

  • I would like to thank you on behalf of my children and myself, for all your efforts in applying for Polish citizenship on our behalf. We are absolutely delighted that you have been able to acquire citizenship for us so quickly and efficiently. As a result, William will now be able to stay in Poland for an extended period (when he returns later) and one of my daughters is also going to Poland. So once again, thank you for all you have done.


  • Thank you Polaron for all your help. I am very pleased with the outcome and the turnaround was faster than I expected. It is quite likely that one of my cousins or sisters will use your services in the future.


  • Hi Eva,

    I’m told that you did the pro-bono translation for my mother’s Polish pension application. I want you to know how much this means to her and myself. We really appreciate your involvement and trust that all is well for you and those dear to you.

    Thanks so much.


  • On both occasions that your interpreter has worked here this week the two tribunal members that have conducted the hearings have been very happy with her.  She has shown herself to be a reliable and competent interpreter. We will be happy to engage her again.

    Administrative Appeals Tribunal - Migration & Refugee Division

  • Thank you so much for your help yesterday. Your patience expertise and professionalism made the process less stressful and smooth. The generous donation of your time is greatly appreciated.

    Thanks for the links. I know they will both be confronting and fascinating.


  • We’re very pleased with the service from yourself and the company so would love to keep and touch and will definitely be in contact for any future work.

    Trish Nicol Agency

  • Wonderful news, thank you Eva! This is very fast indeed! You and the the team at Polaron have been so professional and attentive – we have been most impressed! We will have our fingers crossed for the remaining two approvals. Our grandfather would be so proud if he were still here that we will carry on his legacy.

    Sarah K

  • Firstly I want to thank you and everyone I have dealt with at Polaron over the last 18 months – it’s been a very smooth process, and I’d be happy to recommend your services, or write a testimonial.

    I also wanted to let you know how well my visit to the consulate in Sydney went yesterday, as it may alleviate others concerns about the process .  I made an actual appointment, rather than just turn up during their open hours.  I was there 15 minutes early, but they dealt with me straight away.  The whole process took 30 minutes – they had a guide in English to complete the form and that was very helpful.  They only accept cash (I was already aware of that) for the passport. For anyone outside of Sydney it was a very easy 10 minute walk from Edgecliff station (which is on a direct line from the city).


  • Just a note of thanks for translating documents for me for the Polish Restitution for Holocaust survivors.

    Your efforts are very much appreciated.

    New York

  • That is fantastic news! I have been smiling all day and was very happy to call my parents on Skype to share the news. I anticipate to be living in London for the next few months. I’m happy to receive documents through your London office at Somerset House, it’s only fifteen minutes from my office! Thank you to you and your team, it’s been a great journey.


  • Just like to take the time to thank you and the whole team at Polaron for your help in getting my Polish citizenship. It has been a long journey but I appreciate the work put in and the sensitivity showed dealing with my Grandfather. When the time comes for me to get my children organised, I will be sure to contact you.


  • I just received my Polish Passport! Thank you to the amazing team at Polaron, in particular Jide and Tauba, who went above and beyond. Even after I received my Polish citizenship I was walked through the process of obtaining my Polish passport. Very professional and extremely helpful.


  • Very informative, clear and concise. I feel more empowered now through learning more about the role of the interpreter and how they should work.

    South East Volunteers Inc.

  • Just wanted to say a big thank you to the team at Polaron for making my passport happen. We started out with nothing but fuzzy knowledge of our Polish origins, as all documents had been lost; Polaron put together the puzzle piece by piece, starting with grandpa’s birth certificate, followed by evidence of his living in Poland. The process has made me much closer to my family heritage and has sparked a genealogical interest!

    Now that I have my shiny new passport, I look forward to visiting Poland for the first time next month as a citizen. Thank you again!

    Los Angeles

  • Just a quick email to say I was delighted to receive my Polish Passport today! I wanted to say a huge thank you, to you especially, but also to Jide and the rest of the team for all of your help in this process. You have all been so helpful and professional and I truly appreciate the work you have put into my case. It really is wonderful to finally have confirmation of my Polish citizenship, and I couldn’t have achieved it without Polaron.

    Laura K

  • Thank you for the wonderful news. It is truly moving to feel legally Polish, which is quite surprising. I shall have a glass of wine to celebrate! You and your colleagues have been a delight to deal with, and we are all happy to recommend your services if you would like our input. Very best wishes to you! Dziękuję bardzo!!!!!!


  • I wanted to take this opportunity to thank you and the team at Polaron for all your help with in obtaining my Polish citizenship. Both Jide and Tauba were terrific during this process and I was really pleased with the level of communication provided by Polaron. I only have the final step to take to obtain my passport which I’ve been told isn’t too difficult. Thank you again for all your help, it’s means so much to me to keep our family history alive!


  • Thanks to everyone at Polaron for your help with my Polish citizenship and passport application.  I’m looking forward to being able to travel as a Polish citizen in the future. Thanks again.


  • My mum has never heard her grandparents names before and she teared up when I told her. Please keep in touch.


  • Good Work!!!! I trust the consultations went really well. And one more comment: Excellent Translation!!! Excellent translation!!! I think I know who’s done it!!! I recognise the quality and the style!!!! These are the translations I want to see from CCV!!!! Congratulations!!!

    Cancer Council Victoria

  • Thank you for the training this afternoon, it was very informative.

    UnitingCare Ageing

  • I would like to take this opportunity to thank you all for all your support. It’s been wonderful working with you all on various projects over the last 5 years. I hope our paths will cross in the future.

    Crows Nest Migrant Centre

  • Thank you ever so much for providing interpreting services at our Festival of Hope. The AUSLAN interpreter was just great. The entire experience with Polaron, from booking the interpreter to having the interpreter on stage with the dignitaries, working through the complicated speeches, was just brilliant. Thank you!

    Amnesty Refugee Network

  • I used Polaron Language Services for our recent Vietnamese translations.  They were fantastic – very easy to deal with and the turn-around time (10 days!!!!!) and cost was exceptionally good.

    Lander and Rogers

  • Everything went really well. The interpreters were fantastic. We’ve resolved most of our queries with this supplier and we wouldn’t have been able to get this far if it wasn’t for both interpreters. Thanks for your support.


  • This is just to thank you and let you know that the passport applications for everyone were accepted without a hitch today by the visiting Consular staff at the Melbourne Town Hall. Once again, thank you so much to both of you and the rest of your team for your expertise and assistance in this adventure.


  • OMG MOST EXCITING NEWS EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Thank you, thank you, thank you! You’ve all worked SO hard on this case. I truly appreciate it!!!!!!! STOKED!!!!

    Simone G

  • I can’t believe 5 years has gone by! And I’m now fully using my Polish passport as I moved to London, UK in May of this year. It’s so nice to have the European passport and to be able to live over here, and travel effortlessly between the countries.


  • I want to thank you and Polaron for the wonderful service provided to me over this period. I tend to be very busy, without much spare time, and it’s been very comforting to know that you and Polaron have been managing this process on my behalf and of course, I’m very happy with the outcome.


  • I wanted to say a huge thank you, to you especially, but also to Jide and the rest of the team for all of your help in this process. You have all been so helpful and professional and I truly appreciate the work you have put into my case.

    It really is wonderful to finally have confirmation of my Polish citizenship, and I couldn’t have achieved it without Polaron.


  • Just a quick note to tell you that your documents have arrived safely with your Passport instructions. It took 18 months but finally I have Polish citizenship. Thank you for all your help over this time. I couldn’t have got through it without your input especially as my written Polish language is not strong!


  • Thank you so much for your telephone call last night. Your staff have conducted this long process – of the confirmation for myself and my children – of Polish citizenship with determination, tact and professionalism. Please thank them all very much from me

    Richard T
    Western Australia

  • Hi Polaron, just to let you know I’ve received my Polish Passport today. Thanks again for all of your help. The service was very professional. I don’t think it would have been at all possible for me without your work.

    Richard L

  • I found Polaron to be prompt, reliable and very helpful. They did everything I asked for in a professional manner and they even offered to post extra documents to their destination free of charge, saving me time, cost and the hassle.