Interpreting
What is interpreting?
Interpretation is the verbal translation of a conversation or presentation.
What are the advantages of using interpreters?
Interpreter's role is to ensure communication between parties is as clear as possible and misunderstandings are minimised. Having an interpreter allows you to express yourself in your native language. An interpreter can help you bide time to formulate responses in negotiations and assist you in understanding cultural differences.
What are the various modes of interpreting?
Whispered interpreting, consecutive interpreting and simultaneous interpreting.
What is whispered interpreting?
In whispered interpreting, mainly performed during court proceedings, the interpreter sits next to the listener and whispers the words into his or her ear.
What is consecutive interpreting?
In consecutive interpreting, the interpreter listens to the speaker deliver part of a speech and then translates it into another language.
What is simultaneous interpreting?
Simultaneous interpretation involves orally translating a speech as it is delivered, in real time.
When will I need an interpreter?
Interpreters work in situations where there is a language barrier, for example in business meetings, court hearings, conferences, presentations and other situations where one or more people cannot understand each other.
Who are your interpreters?
We work with qualified, experienced and professional interpreters. Our Australian interpreters have minimum professional NAATI accreditation, with preference given to AUSIT members.
What is the cost of hiring an interpreter?
The cost depends on the language combination, as well as the length, nature and location of the assignment. Interpreting bookings are charged on an hourly basis but half day or full day block booking can also be made. In some situation, you may also be asked to cover the mileage and travel expenses but we do try to book local interpreters to minimise the cost.
Are interpreters available throughout Australia?
Yes, our interpreters cover most of Australia, including rural and remote areas. In some instances, using a telephone interpreter may be more cost effective, particularly for rarer languages. We are also able to provide interpreters in a number of worldwide destinations and have in the past flown Australian interpreters, known by their professionalism and skills, to interpret at international assignments.
How far in advance should I book an interpreter?
Finding an interpreter at short notice can be difficult, especially in rarer languages, so it's best to give us as much notice as possible.
Will you treat all the information confidentially?
Absolutely.
What information do I need to provide in order to brief the interpreter?
Initially, we will ask you to provide us some basic details, such as language, location, nature and date of the assignment. In order to prepare, the interpreter will need as much background information as possible on the subject matter, participants and specific terminology they may need to familiarise themselves with.
What are some of the most challenging situations you have ever worked in?
Did we mention that all our assignments are confidential? Alright then, for those readers that are really curious, here are some examples with identifying details removed! One that springs to mind is our Mandarin interpreter driving around for three days in the back of a test car at a racing track testing ABS brakes. Or that of our Polish telephone interpreter telling a client detained by the police for drink driving that in a moment she would be asked to remove her top as it contained a cord, only to hear the entire police station scream "Not yet! We will give you a t-shirt to change into!" Actually, most interpreting situations are challenging. They require a lot of patience, diplomacy and sometimes nerves of steel.
Can we ask our bi-lingual staff members to interpret for us?
Asking someone who is not a professional interpreter to interpret can be risky and uncomfortable for all parties involved. Interpreting is a complex process that requires a high level of linguistic, cognitive and technical skills; it requires physical endurance, the ability to handle challenging situations, portray the emotions of participants, remain impartial, and adhere to confidentiality.
What is telephone interpreting?
Telephone Interpreting is a service that allows parties who speak different languages to communicate with each other. This is done via a three-way conference call.
What is telephone interpreting used for?
Telephone interpreting is used to transmit messages between two parties or more, who speak different languages. It is mainly used for short discussions and is not appropriate for all types of communication.
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